Kitchen & Laundry
FAQ & Quick guides
Remove the showerhead and the wallset, then follow the guide below to identify your Feltonmix: 
There are three variants: equal low (FME), unequal (FMU) and equal high pressures (FMH), with different coloured rotors:
Follow this general guide on how to fix the Feltonmix. Should you find any other issues or leaks, feel free to call us!
Disclaimer: If you are not a registered plumber you may void the product warranty if you service it yourself.
Clean the filters and replace the seals and rotors.
Find the available spare parts here.
To find out the available spare parts, please take a look at the Feltonmix under Our Innovations page.
When the mixer is set to ‘off’ there will be water in the plumbing and the shower system that needs to drain out.
Under some circumstances it may take some time for this draining to cease and this may be exacerbated if you have a low-aperture showerhead or limescale build-up as it may take time (up to a minute or so) if water becomes air-locked in the system.
1. Remove the showerhead. If the leaking continues this might indicate an issue with the mixer and you may consider replacing it with a new one.
2. If dripping when turned ‘off’, inspect the rotor and seals for damage.
3. If the leaking stops, then this might indicate an issue with the showerhead. Start with cleaning the showerhead and replacing the seals. If cleaning doesn’t solve this issue then it may need to be replaced. You can see the spare parts here.
If the leak doesn’t stop, follow the Feltonmix General Guide here.
Remove the showerhead and the handle. If the leaking continues this might indicate an issue with the mixer and you may consider replacing it with a new one.
If dripping from handle during operation only – replace the o-rings on the rotor.
Some of the nozzles on your showerhead might be blocked from limescale build up. Please clean your showerhead using these steps:
Grab your handy Feltonmix Toolmate, twist the face of the shower head and ensure parts are pushed in fully home with 2 clicks! Now test your shower head.
The Feltonmix comes with a 5 year warranty, including plumbers labour. If you are unsure of how old your Feltonmix is please give us a call on 0800 743 358 and we can assist you.